Shipping Policy

Important Notice

Back Nine is not responsible for lost or stolen packages once marked as delivered by the carrier.

Please ensure your shipping address is correct at checkout.


Order Processing

We process and ship orders Monday through Friday, excluding holidays.

Most in-stock orders ship within 1–2 business days of purchase.

Business days do not include weekends or federal holidays.


Shipping Address Responsibility

Customers are responsible for entering accurate shipping information at checkout.

Back Nine will ship orders to the exact address provided at checkout. We are not responsible for packages delivered to incorrectly entered addresses.

If you notice an address error, please contact us immediately at info@backninegolf.co. We cannot guarantee changes once an order has been processed.

Orders cannot be canceled once they have shipped.


Domestic Shipping Options (U.S.)

USPS Ground Advantage

This is a standard shipping option and does not include guaranteed transit times. This is not an express option and not guaranteed transit times by USPS.

  • Orders ship within 1–2 business days

  • Typical transit time: 2–5 business days

  • Delivery times may vary depending on destination

USPS Priority Mail

If Priority Mail is selected at checkout:

  • Orders ship within 1–2 business days

  • Typical transit time: 1–3 business days

  • Weekends and holidays are not considered business days

Transit times are estimates provided by USPS and are not guaranteed by Back Nine (weekends & Holidays are not business days). These usually arrive in 1-2 days.


Pre-Order Policy

Items listed as PRE-ORDER will clearly state anticipated ship dates in the product description. These dates are estimates and may change due to production timelines or supply variables.

Pre-order items are not eligible for expedited processing.

If Priority Shipping is selected for a pre-order item, the order will ship via the selected method once the item becomes available.


Shipping Delays

Back Nine is not responsible for delays caused by:

  • USPS or carrier disruptions

  • Weather events

  • High-volume shipping periods

  • Incorrect address submissions

Once a package leaves our warehouse, delivery is handled by the shipping carrier.


Questions?

For any shipping-related questions, please contact:

📩 info@backninegolf.co