Last Updated: 12/11/25

SECTION 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase in our store, as part of our buying and selling process, we collect personal information that you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which provides us with more details about the browser and operating system you are using.

Email Marketing (if applicable): With your consent, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do we obtain your consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we assume that you consent to our collecting and using your information only for that specific purpose.

If we ask for your personal information for any other reason, such as marketing purposes, we will either directly ask for your explicit consent or provide you with the opportunity to decline.

How do you withdraw your consent?

If after providing your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can let us know by contacting us at:

support@backninegolf.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify. Shopify provides us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases, as well as in the general Shopify application. Your data is stored on a secure server protected by a firewall.

Payment

If the purchase is made through a direct payment gateway, Shopify stores your credit card data in this case. This information is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction information is retained only for as long as necessary to complete your order. Once the order is completed, your purchase transaction information is deleted.

All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements ensure the secure handling of credit card data by our store and its service providers.

For more information, please see Shopify's Terms of Service.

SECTION 5 - THIRD-PARTY SERVICES

In general, third-party service providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.

We recommend that you carefully read their privacy policies to understand how they will handle your personal information.

You should be aware that some providers may be located or have facilities in a jurisdiction other than yours or ours. If you choose to proceed with a transaction involving the services of a third-party provider, your information may be governed by the laws of the jurisdiction where that provider is located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

You may leave our website by clicking on certain links on our site. We are not responsible for the privacy practices of these other sites and encourage you to read their privacy policies carefully.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using SSL (Secure Sockets Layer) protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use:

• session_id – unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc).

• Shopify_visit – no data held, persists for 30 minutes from the last visit.

• Shopify_uniq – no data held, expires midnight of the next day.

• cart – unique identifier, persists for 2 weeks, stores cart information.

• secure_session_id – unique session identifier.

• storefront_digest – unique identifier, used to determine if a visitor has access to a password-protected shop.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence and that you have given consent to allow any minor in your care to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated.

If our store is acquired by or merged with another company, your information may be transferred to the new owners.

Back Nine participates in and complies with all Specifications and Policies of the IAB American Transparency & Consent Framework.

You can modify your consent choices at any time.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, please contact us:

Email: support@backninegolf.com

Company: Back Nine

SMS / MMS TEXT MESSAGE MARKETING PROGRAM PRIVACY POLICY

Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you if necessary.

This may include sharing information with platform providers, carriers, and vendors assisting in message delivery.

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through the Program.

We reserve the right to disclose information as necessary to comply with law, regulation, or governmental request, to avoid liability, or to protect our rights.

California Civil Code Section 1798.83 and GDPR allow California and EU residents to request certain information regarding disclosure of personal data for marketing purposes.

By participating, you also agree to our Messaging Terms and Messaging Privacy Policy.